Official VOAD for Santa Clara County

Preparedness

CADRE’s preparedness activities include providing resilience workshops, planning templates and a wealth of resources you may use for your organization emergency planning. In addition, we’ve compiled information from other sources that you may find helpful. If you have additional materials to share, email them to [email protected].

Access and Functional Needs

Accessible Emergency Information

This website (Northeast Texas Public Health District) provides preparedness documents and videos for ASL, braille, large print, and PDF. Some preparedness information may differ by state. If you have questions, contact CADRE at [email protected]

Accessible Emergency Info Website 

Accessible Virtual Meetings

American Disabilities Act

Checklist for Emergency Shelters

ADA Checklist for Emergency Shelters 

Blind & Visually Impaired Persons

Preparedness guides for blind and visually impaired persons.

Earthquake Preparedness Guide for the Blind and Visually Impaired  

Disability Sensitivity Training Video

Earthquake Country Alliance Translated Info

This website includes video instructions, Drop Cover and Hold On posters and links to other great information on other websites.

Discusses Wheelchairs, Deaf and Hard of Hearing, Blind and Visually Impaired, Cane, Crutches, Walker, Rollator

15 languages available.

Earthquake Preparedness Accessibility 

Evacuation Planning

Medical Device Planning Tips for Outages

Plan ahead!

Sign up for PG&E Medical Baseline

The Silicon Valley Independent Living Center may be able to assist with power needs for medical devices. See if you qualify.

City of Santa Clara Fire Department has a medical database for city residents.

Silicon Valley Independent Living Center 
PG&E Planning Tips 
City of Santa Clara Medical Database 

Silicon Valley Independent Living Center Main Office: 408-894-9041 

[email protected]
[email protected]

People on Dialysis

This is an informational guide for people on dialysis.

Preparing for Emergencies - A Guide for People on Dialysis 

People with Disabilities or Access Functional Needs

PG&E Medical Baseline

The Medical Baseline Program, also known as Medical Baseline Allowance, is an assistance program for residential customers who depend on power for certain medical and independent living needs.

The program includes two different kinds of help:

  1. A lower rate on your monthly energy bill
  2. Extra notifications in advance of a Public Safety Power Shutoff – including in-person notification if they are unable to make contact by phone.

Check the website for Frequently Asked Questions

Website includes translated information and forms in Spanish, Vietnamese, Chinese, Tagalog and Hmong

PG&E Information Page 

Questions and assistance filling out the Medical Baseline form: 1-800-743-5000 

PG&E Wildfire Safety Presentation

Powerpoint, recording and resources shared during PG&E’s Wildfire Safety Presentation for Nonprofits.

Recorded Presentation 

Powerpoint 
Links and Resources 

Preserving Our Freedom

This document is from the National Council on Disability and is titled Ending Institutionalization of People with Disabilities During and After Disasters.

Preserving Our Freedom 

Seniors Preparedness

Service Animal or Pet Preparedness

Service Dog Guidelines

Tips for First Responders

Resources for First Responders and how to assist those with special needs.

505-272-2990 

Tips for First Responders 

Under the Radar: Hidden Obstacles in Disaster Relief

Active Shooter

Active Shooter Awareness 11/20/22

Inside the Uvalde Response

Drawing on real-time, firsthand accounts, FRONTLINE, @ProPublica and @texastribune reconstruct law enforcement’s chaotic response to the May 2022 Uvalde school shooting and examine the missteps and lessons learned. 

Using official bodycam, audio and investigative interviews with responding officers, the documentary reconstructs how events unfolded at Robb Elementary School in Uvalde, Texas, giving a detailed analysis of one of the most criticized mass shooting responses in recent history, and providing real-time insight into law enforcement’s thoughts and actions. The documentary and in-depth story co-published by the news organizations provide powerful accountability reporting about what went wrong in the response to one of the worst school shootings in U.S. history. “Inside the Uvalde Response” is a FRONTLINE production with The Documentary Group in association with ProPublica and The Texas Tribune. 

Inside the Uvalde Response 

Santa Clara County Behavioral Health

Please know that no one in Santa Clara County has to bear the weight of life’s hardships alone. Our Suicide and Crisis Hotline is accessible 24/7 with multiple language services available for those who need it.

Anyone can text RENEW to 741741 to access our Crisis Text Line.

For more information on our services, please visit our website.

Behavioral Health Website 

Crisis Hotline: 1-855-278-4204 

Surviving an Active Shooter Event

Air Quality

Alert and Warning

Alert SCC Notifications

All cities/towns in Santa Clara County use the Alert SCC notification system to alert residents of emergencies.

You must register to receive the Alerts.

Some cities/towns use additional notification systems as a backup to Alert SCC.

You should register for ALL alert systems used by your city/town.

Alert SCC Notifications 

Alerts & Warnings

Watch Duty

Watch Duty, a 501(c)(3) nonprofit, alerts you of nearby wildfires and firefighting efforts in real-time.

Watch Duty 

Animals

Businesses

Children

Climate Change

Communications

Donations Management

Earthquake

After Flooding Mold Cleanup (Multiple Languages)

All Local Trusted Information Sources

Links to websites and social media used by organizations to share emergency information

Links for Local Trusted Information Sources 

Earthquake Country Alliance Translated Info

This website includes video instructions, Drop Cover and Hold On posters and links to other great information on other websites.

Discusses Wheelchairs, Deaf and Hard of Hearing, Blind and Visually Impaired, Cane, Crutches, Walker, Rollator

15 languages available.

Earthquake Preparedness Accessibility 

Earthquake Hazard Mitigation

Earthquake Resources and Checklists

Food Safety

Helping Children Prepare for Earthquake

Utility Shutoff

Guidelines for safely shutting off Utilities at home.

If you are evacuating your home because of fire or damage, Only shut off natural gas and propane if it’s still safe to do so.

DO NOT TURN NATURAL GAS BACK ON WITHOUT ASSISTANCE FROM YOUR UTILITY COMPANY. (Be patient. After an emergency, this may take a while)

Electrical Shutoff 
Natural Gas Safety 

Draining the Water Heater  Turning off Electricity at the Circuit Box  Turning off the Gas  Turning off Residential Water Heater  Turning Off Propane Gas  Gas & Electrical Safety 

Emergency Planning

CAL Fire Preparedness

The California Department of Forestry & Fire Protection has several resources available to help the community plan, know, and act during a wildfire.

Emergency Planning

Evacuation Planning

Numerous emergencies may require you to leave your home. Preparation is key to ensuring that you can evacuate quickly and safely. Ready.gov provides important information about staying prepared.

Prepare with Pedro

The American Red Cross has resources that you can use to teach your kids about emergency preparedness.

You can also use their Prepare with Pedro: A Wildfire Story PSA video.

Emergency Supplies

Supplies

Preparedness tools to help you take appropriate actions to create a disaster supply kit for your household.

24 Weeks Emergency Prep List 
Basic Home Emergency Checklist 
Sanitation Kit 
Sewage Disposal 

Faith-Based Organizations

Fire

Alert SCC Notifications

All cities/towns in Santa Clara County use the Alert SCC notification system to alert residents of emergencies.

You must register to receive the Alerts.

Some cities/towns use additional notification systems as a backup to Alert SCC.

You should register for ALL alert systems used by your city/town.

Alert SCC Notifications 

Alerts & Warnings

All Local Trusted Information Sources

Links to websites and social media used by organizations to share emergency information

Links for Local Trusted Information Sources 

Fire Safety

Fire Safety for Kids

Horses

Motorhome, Camper & RV Safety

National Fire Map

Personal Protective Equipment

Resources for Air Quality

Watch Duty

Watch Duty, a 501(c)(3) nonprofit, alerts you of nearby wildfires and firefighting efforts in real-time.

Watch Duty 

Weather Forecasts

Flood

After Flooding Mold Cleanup (Multiple Languages)

Alert SCC Notifications

All cities/towns in Santa Clara County use the Alert SCC notification system to alert residents of emergencies.

You must register to receive the Alerts.

Some cities/towns use additional notification systems as a backup to Alert SCC.

You should register for ALL alert systems used by your city/town.

Alert SCC Notifications 

Alerts & Warnings

All Local Trusted Information Sources

Links to websites and social media used by organizations to share emergency information

Links for Local Trusted Information Sources 

Before Flooding

Text BADWEATHER to 888777 for weather-related notifications from the Office of Supportive Housing

Water District Creek Cams 
Water District Stream Gauges 
Reservoir Monitors 
National Weather Service Gauges 
Find Free Sandbags 
How to Use Sandbags 

Food Safety

Medical Device Planning Tips for Outages

Plan ahead!

Sign up for PG&E Medical Baseline

The Silicon Valley Independent Living Center may be able to assist with power needs for medical devices. See if you qualify.

City of Santa Clara Fire Department has a medical database for city residents.

Silicon Valley Independent Living Center 
PG&E Planning Tips 
City of Santa Clara Medical Database 

Silicon Valley Independent Living Center Main Office: 408-894-9041 

[email protected]
[email protected]

Power Outages

Weather Forecasts

Forms

Hurricane Resources

Immigrant Resources

Long Term Recovery

Long Term Recovery and Disaster Case Management 2022 Workshop

Long Term Recovery Quick Reference Guide

Long term recovery is the period following a disaster when the effected community and its residents return to a new normal state of living. A long term recovery program is usually established by the community, often with outside assistance, in order to help its most vulnerable residents through the recovery process. This Long Term Recovery Quick Reference Guide serves as a companion to the more extensive Long Term Recovery Guide (LTRG).

Quick Reference Guide 

National VOAD Long Term Recovery Guide

National Voluntary Organizations Active in Disaster (National VOAD) is a coalition of organizations that prepare for and respond to the recovery needs of America’s communities in times of disasters. Throughout this recovery guide you will find references and links to other National VOAD resources.

Long Term Recovery Guide 2023 

Understanding Long Term Recovery – Using National VOAD Guidance and Principals 2020 Workshop

Mass Care/Shelter

American Disabilities Act

Checklist for Emergency Shelters

ADA Checklist for Emergency Shelters 

Red Cross Shelter Training

Fill out the form to access shelter training including COVID-19 considerations.

Covid-19 Shelter Training for Partners 

Medical Resources / CPR

Mental Health

Children’s Mental Health

Coping with Disaster Shock

Coping with Stress

Sky Schools offers free 30-min sessions, you’ll discover tools to release fear, frustration, and overwhelm. Join them on your own or with your family.

LISTOS First Aid Kit for Your Mind is available in English, Spanish and Chinese with Vietnamese, Korean, Hmong and Filipino coming soon.

Online Relaxation Series for Parents and Children 
LISTOS California First Aid Kit for Your Mind 

Listos California

Mental Health Resources

National Alliance on Mental Illness (NAMI)

NAMI is the National Alliance on Mental Illness, the nation’s largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness.

Helpline is available

Monday to Friday  7:00 a.m. to 5:00 p.m. PST

NAMI Website 

800-950-6264: Helpline 

Helpline: [email protected]

Red Cross Resources

Free 24/7 counseling or support, call or text the Disaster Distress Helpline.

Disaster Relief and Recovery Services/Recovering Emotionally 

Disaster Distress Helpline: 800-985-5990 

Santa Clara County Behavioral Health

Please know that no one in Santa Clara County has to bear the weight of life’s hardships alone. Our Suicide and Crisis Hotline is accessible 24/7 with multiple language services available for those who need it.

Anyone can text RENEW to 741741 to access our Crisis Text Line.

For more information on our services, please visit our website.

Behavioral Health Website 

Crisis Hotline: 1-855-278-4204 

Mobile Apps

Pandemic

Personal Protective Equipment

Public Safety Power Shutoff

Facebook Graphics

Food Safety

Medical Device Planning Tips for Outages

Plan ahead!

Sign up for PG&E Medical Baseline

The Silicon Valley Independent Living Center may be able to assist with power needs for medical devices. See if you qualify.

City of Santa Clara Fire Department has a medical database for city residents.

Silicon Valley Independent Living Center 
PG&E Planning Tips 
City of Santa Clara Medical Database 

Silicon Valley Independent Living Center Main Office: 408-894-9041 

[email protected]
[email protected]

PG&E Information

PG&E Wildfire Safety Presentation

Powerpoint, recording and resources shared during PG&E’s Wildfire Safety Presentation for Nonprofits.

Recorded Presentation 

Powerpoint 
Links and Resources 

Power Outages

PSPS Preparedness

Social Media PSPS 2020

Twitter Graphics

Weather Forecasts

Schools

Compiled List of Resource Links

List of games, videos, songs, activity books, worksheets and curriculum to help children prepare.

Links to Resources 

Educators

Engaging students in emergency preparedness can empower youth to understand risks and know how to protect themselves during potential emergency events. Curriculum, lesson plans, and activities can help teachers and school staff bring disaster readiness into the classroom. Helpful preparedness and safety resources for teachers include:

• Classroom Activities and Youth Preparedness Programs – These multidisciplinary lessons, activities, and programs teach students what to do before, during, and after an emergency.

• Student Tools for Emergency Planning – This classroom-based curriculum for fourth and fifth graders teaches students how to prepare for disasters. The program includes core lessons as well as additional hazard-specific lessons that educators can use to customize their curriculum.

• Youth Emergency Preparedness Curriculum – This program for grades 1-12 teaches students about emergency preparedness, while also fostering critical skills such as problem solving, teamwork, creativity, leadership, and communication.

Classroom Activities and Youth Preparedness Programs 
Student Tools for Emergency Planning 
Youth Emergency Preparedness Curriculum 

Youth Disaster Resilience 

Heat Safety in Schools

Parents

Being prepared for disasters starts at home. Educating students outside of school on what to do before, during, and after an emergency event will help them be prepared when it comes time to return to the classroom. Resources and information for families include:

• Prepare Your Family – This webpage provides materials to help you build your family emergency plan, information for how you can help children cope if they’ve experienced a disaster, and tips to help your children be ready when disaster strikes.

• Caring for Children in a Disaster – This guidance outlines the steps you can take before, during, and after an emergency to help keep your family safe and healthy.

Prepare Your Family 
Caring for Children in a Disaster 

Planning Resources for School Emergencies

School Administrators and School Safety Personnel

Administrators at the district and school level and school safety personnel play an important role in establishing and implementing emergency operations plans (EOPs) and other preparedness measures. Creating a safe learning environment requires collaboration between school officials and community partners to prepare for and respond to threats and hazards. Helpful resources for administrators and school safety personnel include:

• Guide for Developing High-Quality School Emergency Operations Plans – This interagency guidance provides information to school administrators on emergency management planning, and includes a process for developing, implementing, and refining a school’s EOP with community partners.

• The Role of Districts in Developing High-Quality School Emergency Operations Plans – Developed to serve as a complement to the School Guide, this report recommends specific roles and responsibilities for district-level administrators and staff in the emergency planning process.

• EOP Interactive Tools – This site offers a suite of emergency planning tools for K-12 administrators, law enforcement personnel, and community partners related to developing and refining EOPs, enhancing capacity, and aligning emergency planning practices with those at the national, state, and local levels.

• K-12 Exercise Starter Kits – These self-conducted tabletop exercises are tailored for the academic community and include a set of scalable tools aimed to test existing emergency plans, protocols, and procedures.

Guide for Developing High-Quality School Emergency Operations Plans 
The Role of Districts in Developing High-Quality School Emergency Operations Plans 
EOP Interactive Tools 
K-12 Exercise Starter Kits 

Students

Youth should be empowered to learn the hazards that affect their community, understand how to stay safe in an emergency, practice critical emergency response skills, and lead preparedness-building activities in their communities. Emergency preparedness games, materials, and programs for students include:

• Ready Kids: Games – These games will test kids’ know-how in a wide range of emergencies as well as teach students how to build an emergency kit.

• Teen CERT – This program teaches teens about the potential disasters that could affect their area and how to safely and responsibly respond to them.

• Prepare with Pedro – This activity book teaches students how to be prepared for emergency events through fun activities such as crosswords, coloring pages, and matching games.

• Children in Disasters: Games and Activities – These interactive games and activities teach children how to stay safe during emergencies.

Visit SchoolSafety.gov for additional resources, tools, and products school communities can use to support emergency planning initiatives, as well as broader school safety-related information to prepare for a safe school year.

Ready Kids: Games 
Teen CERT 
Prepare with Pedro 
Children in Disasters: Games and Activities 
SchoolSafety.gov 

Preparing Children for Emergencies 

Seniors

Transportation

Utility Shutoff

Utility Shutoff

Guidelines for safely shutting off Utilities at home.

If you are evacuating your home because of fire or damage, Only shut off natural gas and propane if it’s still safe to do so.

DO NOT TURN NATURAL GAS BACK ON WITHOUT ASSISTANCE FROM YOUR UTILITY COMPANY. (Be patient. After an emergency, this may take a while)

Electrical Shutoff 
Natural Gas Safety 

Draining the Water Heater  Turning off Electricity at the Circuit Box  Turning off the Gas  Turning off Residential Water Heater  Turning Off Propane Gas  Gas & Electrical Safety 

Veterans

Visionlink

Visionlink Training

Visionlink is the Disaster Case Management software used by CADRE partners after disaster.  The video links are training materials for new  Disaster Case Managers and are designed to give an initial orientation.

If you would like more information about how to access the Visionlink resource, email or call CADRE.

CADRE Main: 408-577-2175 

Email CADRE: [email protected]

Disaster Case Management Forms Overview  Visionlink Resource Management 

Volunteer Management

Weather Extremes

Wildfires

7 Saturdays to a More Fire Resistant Home

PG&E presents a series of short YouTube videos discussing simple ways to prepare for wildfires including Defensible Space, Evacuations and Emergency Supply Kits.

YouTube Videos 

All Local Trusted Information Sources

Links to websites and social media used by organizations to share emergency information

Links for Local Trusted Information Sources 

CADRE Countywide Virtual Wildfire Tabletop Exercise 2021

CAL Fire Preparedness

The California Department of Forestry & Fire Protection has several resources available to help the community plan, know, and act during a wildfire.

During a Wildfire

What to expect during a wildfire and evacuation.

Hazards of Fire Embers 

Evacuation Planning

Horses

LISTOS Wildfire Preparedness Resources and Downloads

Santa Clara County Fire Safe Council has partnered with LISTOS to provide communities with wildfire preparedness information. Hover over graphics on the website to download or view material in multiple languages. (English, Spanish, Chinese, Filipino, Hmong, Korean and Vietnamese.)

Resources 

National Fire Map

PG&E Wildfire Safety Presentation

Powerpoint, recording and resources shared during PG&E’s Wildfire Safety Presentation for Nonprofits.

Recorded Presentation 

Powerpoint 
Links and Resources 

Resources for Air Quality

Returning Home After Wildfire

This CalFire webpage has a video and documents to help you prepare to return home including:

What to expect after a wildfire

Returning home checklist

Watershed Impacts

Information about the hazards of wildfire ash

What to Expect 
Wildfire Cleanup Information for Homeowners 
Red Cross - Disaster Cleanup & Repair for Your Home 

Survivors Guide  
Dangerous Debris Fact Sheet 

Utility Shutoff

Guidelines for safely shutting off Utilities at home.

If you are evacuating your home because of fire or damage, Only shut off natural gas and propane if it’s still safe to do so.

DO NOT TURN NATURAL GAS BACK ON WITHOUT ASSISTANCE FROM YOUR UTILITY COMPANY. (Be patient. After an emergency, this may take a while)

Electrical Shutoff 
Natural Gas Safety 

Draining the Water Heater  Turning off Electricity at the Circuit Box  Turning off the Gas  Turning off Residential Water Heater  Turning Off Propane Gas  Gas & Electrical Safety 

Wildfire Smoke Safety