Flood Response
Prepare for the storm. Take “before” photos of your facilities in order to show any new damage related to the storm.
Alerts and Warnings
All cities/towns in Santa Clara County use the Alert SCC notification system to alert residents of emergencies.
You must register to receive the Alerts.
Some cities/towns use additional notification systems as a backup to Alert SCC.
You should register for ALL alert systems used by your city/town.
Before Flooding
Text BADWEATHER to 888777 for weather-related notifications from the Office of Supportive Housing
Water District Creek Cams
Water District Stream Gauges
Reservoir Monitors
National Weather Service Gauges
Find Free Sandbags
How to Use Sandbags
Access and Functional Needs
Medical Device Planning Tips for Outages
Plan ahead!
Sign up for PG&E Medical Baseline
The Silicon Valley Independent Living Center may be able to assist with power needs for medical devices. See if you qualify.
City of Santa Clara Fire Department has a medical database for city residents.
Silicon Valley Independent Living Center
PG&E Planning Tips
City of Santa Clara Medical Database
Silicon Valley Independent Living Center Main Office: 408-894-9041
City/Town/County/District Updates
All Local Trusted Information Sources
Links to websites and social media used by organizations to share emergency information
To report any flooding, down trees, or any other issues, use the MYMilpitas APP or call the Public Works Department at (408) 586-2600, during regular business hours (8am-5pm). Contact the Milpitas Police Department at (408) 586-2400 for any after-hour emergencies.
FLASH REPORT #6: Atmospheric River Preparation and Monitoring
SOURCE:
City of San José
Emergency Operations Center
CONTACTS:
Media Line: 408-535-7777
Email: [email protected]
Date/Time of Update: February 7, 2024, 5:00 p.m.
Storm Response
PG&E reports just over 3,000 customers are without power in San José as of 5 p.m. on Wednesday, Feb. 7, down from nearly 50,000 earlier this week. The City of San José is assessing the damage from the storm moving through the Bay Area. For more information, visit PG&E’s outage map at Please visit PG&E’s outage map for more updates: https://pgealerts.alerts.pge.
Was Your Property Damaged in the Storm?
If the storm caused structural damage to your property, call 408-535-3555. We have a Damage Survey process to help you quickly obtain permits and inspections.
- This is only for structural damage.
- Damage Survey fee may apply.
- City construction taxes will not be charged on related building permits.
- For more information, visit bit.ly/StormDamageHelp.
Storm Inconvenience Program:
Residents who lost power for 48 hours or more may be eligible for a storm inconvenience payment from PG&E. Visit the website to see if you qualify. https://www.pge.com/en/
You May Qualify for a Backup Battery:
Residents who rely on a medical device, assistive technology or durable medical equipment may qualify for the PG&E program that supplies customers with a backup portable battery. Sign up now to prepare for future emergencies. To learn more about the program visit https://www.pge.com/en/
Food Safety:
According to the United States Department of Agriculture, your refrigerator will keep food safe for up to four hours during a power outage. Keep the door closed as much as possible. Discard refrigerated perishable food such as meat, poultry, fish, eggs, and leftovers after four hours without power. After a power outage, never taste food to determine its safety. You must evaluate each item separately.
For a list of food items and their safe storage times and temperatures, visit https://www.foodsafety.gov/
Medication Safety
Some drugs require refrigeration to keep their strength, including many liquid drugs.
- When the power is out for a day or more, throw away any medication that should be refrigerated, unless the drug’s label says otherwise.
- If a life depends on the refrigerated drug, but the medications have been at room temperature, use them only until a new supply is available.
- Replace all refrigerated drugs as soon as possible.
- More information from the CDC here: https://www.cdc.gov/disasters/
poweroutage/needtoknow.html
Need a Charge?
If you are without power and need to charge medical devices, phones, or other devices, you may do so at any community center or library during normal business hours. Find a list of open libraries at https://www.sjpl.org/
Stay Informed:
The public is encouraged to keep informed by:
- Signing up for Alert SCC at bit.ly/alert-scc.
- Monitor the news and follow the City of San José on Facebook (https://www.facebook.com/
CityofSanJose/), Twitter (https://twitter.com/ CityofSanJose) and Instagram (https://www.instagram.com/ cityofsanjose/) for regular updates. - Navigating to the Emergency Notifications page (https://www.sanjoseca.gov/
news-stories/news/emergency- notifications) and Storm Preparedness page (http://bit.ly/SJStormPrep) on the City’s website. - Checking PG&E’s outage map at https://pgealerts.alerts.pge.
com/outages.
No further flash reports will be issued unless the situation worsens. Crews continue monitoring and responding in the field.
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Santa Clara Valley Water District
Be Ready for Flood
Santa Clara Valley Water District Home Page
Valley Water Alert System Real Time Data
Power Outages
Medical Device Planning Tips for Outages
Plan ahead!
Sign up for PG&E Medical Baseline
The Silicon Valley Independent Living Center may be able to assist with power needs for medical devices. See if you qualify.
City of Santa Clara Fire Department has a medical database for city residents.
Silicon Valley Independent Living Center
PG&E Planning Tips
City of Santa Clara Medical Database
Silicon Valley Independent Living Center Main Office: 408-894-9041
PG&E Outage Health & Accessibility Support
PG&E Power Outage Map by Address
Note: When signing up for PG&E outage notices, you have to re-register every year.
PG&E Statewide Outage Map
PG&E Outage Address Lookup
Sign up for PG&E Outage Alerts
Silicon Valley Power Outages
Medical Baseline Registration
Silicon Valley Power Twitter
City of Palo Alto Power Outages
City of Palo Alto Outages Twitter
Power Outage Preparedness
Shelters
Check for program requirements and complete them before going to the sites.
Phone numbers and information are in the links/flyers below.
Mountain View - Safe Park
West Valley - Rotating Safe Car Park Program
Lighthouse of Hope
Unmet Needs
We will post unmet needs here when they’re identified. Contact CADRE 408-622-0822 with questions.
Please do not offer unsolicited donations. Immediately after an emergency, people need gift cards, gas cards, and cash.
Donate to a local nonprofit supporting the event or provide cash donations to the Silicon Valley Community Foundation Emergency Fund.