Official VOAD for Santa Clara County

Power Outage Response

CADRE is not currently activated for power shutoff.

Access and Functional Needs

Medical Device Planning Tips for Outages

Plan ahead!  The Silicon Valley Independent Living Center may be able to assist with power needs.

PG&E Planning Tips 

Silicon Valley Independent Living Center Main Office: 408-894-9041 

PG&E Medical Baseline

The Medical Baseline Program, also known as Medical Baseline Allowance, is an assistance program for residential customers who depend on power for certain medical and independent living needs.

The program includes two different kinds of help:

  1. A lower rate on your monthly energy bill
  2. Extra notifications in advance of a Public Safety Power Shutoff – including in-person notification if they are unable to make contact by phone.

Check the website for Frequently Asked Questions

Website includes translated information and forms in Spanish, Vietnamese, Chinese, Tagalog and Hmong

PG&E Information Page 

Questions and assistance filling out the Medical Baseline form: 1-800-743-5000 

PG&E Wildfire Safety Presentation

Powerpoint, recording and resources shared during PG&E’s Wildfire Safety Presentation for Nonprofits.

Video will be posted as soon as editing is complete.

Recorded Presentation 

Powerpoint 
Links and Resources 

Silicon Valley Independent Living Center – PSPS

As California experiences different bouts of weather, we are subject to wildfires and high winds, causing public safety power shut-offs (PSPS). SVILC partnered with PG&E to provides financial and direct services to individuals affected by PSPS, who require the use of Assistive technology (AT) Durable Medical Equipment (DME).

SVILC is a hub that you can notify if you are using a device or equipment that requires electricity to sustain yourself, such as an oxygen machine, refrigerator for medication, etc.

If you have a disability that may be significantly affected by a power shut off, please contact our office to be listed on our Public Safety Power Shut-Off (PSPS) Event Call/E-mail List.

Our list is here to call and notify you if you are in a potential shut off zone and provide further safety information.

San Jose Main Office: 408-894-9041 
South County Branch Office: 408-843-9100 

Support Resources

PG&E Wildfire Safety Presentation

Powerpoint, recording and resources shared during PG&E’s Wildfire Safety Presentation for Nonprofits.

Video will be posted as soon as editing is complete.

Recorded Presentation 

Powerpoint 
Links and Resources