San Jose

SOURCE:
City of San José
Emergency Operations Center

CONTACTS:
Media Line: 408-535-7777
Email: [email protected]

Date/Time of Update: February 7, 2024, 5:00 p.m.

Storm Response
PG&E reports just over 3,000 customers are without power in San José as of 5 p.m. on Wednesday, Feb. 7, down from nearly 50,000 earlier this week. The City of San José is assessing the damage from the storm moving through the Bay Area. For more information, visit PG&E’s outage map at Please visit PG&E’s outage map for more updates: https://pgealerts.alerts.pge.com/outage-tools/outage-map/.

Was Your Property Damaged in the Storm?
If the storm caused structural damage to your property, call 408-535-3555. We have a Damage Survey process to help you quickly obtain permits and inspections.

• This is only for structural damage.
• Damage Survey fee may apply.
• City construction taxes will not be charged on related building permits.
• For more information, visit bit.ly/StormDamageHelp.

Storm Inconvenience Program:
Residents who lost power for 48 hours or more may be eligible for a storm inconvenience payment from PG&E. Visit the website to see if you qualify. https://www.pge.com/en/outages-and-safety/outage-preparedness-and-support/general-outage-resources/outage-compensation-programs.html.

You May Qualify for a Backup Battery:
Residents who rely on a medical device, assistive technology or durable medical equipment may qualify for the PG&E program that supplies customers with a backup portable battery. Sign up now to prepare for future emergencies. To learn more about the program visit https://www.pge.com/en/account/billing-and-assistance/financial-assistance/portable-battery-program.html#pbphowitworks.

Food Safety:
According to the United States Department of Agriculture, your refrigerator will keep food safe for up to four hours during a power outage. Keep the door closed as much as possible. Discard refrigerated perishable food such as meat, poultry, fish, eggs, and leftovers after four hours without power. After a power outage, never taste food to determine its safety. You must evaluate each item separately.

For a list of food items and their safe storage times and temperatures, visit https://www.foodsafety.gov/food-safety-charts/food-safety-during-power-outage.

Medication Safety
Some drugs require refrigeration to keep their strength, including many liquid drugs.

• When the power is out for a day or more, throw away any medication that should be refrigerated, unless the drug’s label says otherwise.
• If a life depends on the refrigerated drug, but the medications have been at room temperature, use them only until a new supply is available.
• Replace all refrigerated drugs as soon as possible.
• More information from the CDC here: https://www.cdc.gov/disasters/poweroutage/needtoknow.html

Need a Charge?
If you are without power and need to charge medical devices, phones, or other devices, you may do so at any community center or library during normal business hours. Find a list of open libraries at https://www.sjpl.org/locations-table/ and open community centers at https://www.sanjoseca.gov/your-government/departments-offices/parks-recreation-neighborhood-services/community-centers.

Stay Informed:
The public is encouraged to keep informed by:

• Signing up for Alert SCC at bit.ly/alert-scc.
• Monitor the news and follow the City of San José on Facebook (https://www.facebook.com/CityofSanJose/), Twitter (https://twitter.com/CityofSanJose) and Instagram (https://www.instagram.com/cityofsanjose/) for regular updates.
• Navigating to the Emergency Notifications page (https://www.sanjoseca.gov/news-stories/news/emergency-notifications) and Storm Preparedness page (http://bit.ly/SJStormPrep) on the City’s website.
• Checking PG&E’s outage map at https://pgealerts.alerts.pge.com/outages.

No further flash reports will be issued unless the situation worsens. Crews continue monitoring and responding in the field.