Official VOAD for Santa Clara County

PG&E Medical Baseline

The Medical Baseline Program, also known as Medical Baseline Allowance, is an assistance program for residential customers who depend on power for certain medical and independent living needs.

The program includes two different kinds of help:

  1. A lower rate on your monthly energy bill
  2. Extra notifications in advance of a Public Safety Power Shutoff – including in-person notification if they are unable to make contact by phone.

Check the website for Frequently Asked Questions

Website includes translated information and forms in Spanish, Vietnamese, Chinese, Tagalog and Hmong

PG&E Information Page 

1-800-743-5000 

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