VOAD for Santa Clara County since 1989

COMMUNITY HEALTH SUPPORT NETWORK

Serving all Santa Clara County

The Public and Community Health Support Network connects organizations delivering public and community health services to one another to enhance communication and collaboration in addressing disaster-related health challenges and ensure access to essential health services.

Active Disaster Information

During an active disaster important information, announcements, and links will appear here.

 

Current Status:

Disaster status and important links will added here during active emergencies

 

Report Disaster Impacts

Note: This page is password protected, contact the CADRE duty officer below to receive access.

 

Find or Share Any Resource

Note: Nonprofits can sign their organizations up by clicking the “register your organization” link at the top right of the website.

Watch the Recovers Training Video for more information or contact the CADRE duty officer: https://www.youtube.com/watch?v=A-EDxqvbp7

 

Connect to CADRE 24/7 During Emergencies:

Duty Officer Phone: (408) 622-0822

Duty Officer Email: [email protected]

OVERVIEW OF CADRE’S SUPPORT NETWORKS:

The Public and Community Health Support Network is one of 20 networks CADRE is developing to facilitate communication for nongovernmental organizations in Santa Clara County throughout the disaster cycle. These networks are broken up by different community services and functions to allow for more focused communication. The networks are designed to give organizations a way to quickly find and share information, collaborate, and communicate, before, during, and after disaster. Fill out the short Network Sign Up Form to ensure that you are included in updates about the networks you are interested in joining.

NETWORK UPDATES:

The Public and Community Health Support Network has not yet been developed. Any updates to the network will be noted here.

COMMUNICATION TOOLS:

1.) Web page – This web page and the forms, lists, and map within it will be updated regularly and used for continuous network coordination and information sharing during disasters.

2.) Live Chat – As the network develops, they will decide upon a live chat platform for  communication during disaster. This live chat platform will provide major disaster announcements, urgent updates and requests, and welfare checks on organizations to quickly understand disaster impacts and immediate needs.

3.) Meetings – The network will decide upon a regular meeting schedule as it is developed. During disasters, meetings will be expanded at the network leadership’s discretion and by request.

4.) Back up methods of communication may include emails, phone and in person meetings, and utilization of Ham Radio and/or information centers in the case of technological challenges during an emergency. These backups are still being developed and decided upon.

GET INVOLVED:
  • Contact the Community Health Support Network Rep. – Cindy Stewart – [email protected]

Access and Functional Needs

Resources coming soon.

COVID-19

A Road to Re-Opening Session# 1

For Community-Based Organizations in Santa Clara County – 06/09/2020

PowerPoint Slides 
Q&A 
Re-Opening Resources 

Road to Re-opening Session 1 of a Series 

A Road to Re-Opening Session# 2

A Road to Re-Opening Session# 3

A Road to Re-Opening Session# 4

Accessible Virtual Meetings

All Local Trusted Information Sources

Links to websites and social media used by organizations to share emergency information

Links for Local Trusted Information Sources 

Asian Law Alliance

Bay Area Legal Aid

Website 

Legal Advice Line: 800-551-5554 
Disaster Relief Hotline: 888-382-3406 
TTY: 800-735-2929 
California Relay Service: 7-1-1 

Better Health Pharmacy

Test kits are available free of charge at the Better Health Pharmacy. No identification or insurance is required. Limit two test kits per person.

Better Health Pharmacy
725 E Santa Clara St, #202, San Jose, CA 95112
Tuesday-Friday 10:30am-7:00pm
Saturday 8:30am-5:00pm

Caregiver Support

CDC Mask Guidance

Topics include: How to Wear, How to Wash and Store

Link 

Children

Community Care Licensing COVID Questions

CCLD has established a dedicated email address to receive public inquiries related to CCLD-licensed facilities and COVID-19.

When sending an email to this address, please specify the facility type in the subject line and/or the body of the email:

For example: Residential Care Facility for the Elderly, Adult Residential, Child Care, Children’s Residential, Continuing Care Contracts, etc.

Check for updates 
Child Care Regional Offices 
Children's Residential Regional Offices 
Home Care Services Bureau 

[email protected]

Coping with Disaster Shock

Coping with Stress

Sky Schools offers free 30-min sessions, you’ll discover tools to release fear, frustration, and overwhelm. Join them on your own or with your family.

LISTOS First Aid Kit for Your Mind is available in English, Spanish and Chinese with Vietnamese, Korean, Hmong and Filipino coming soon.

Online Relaxation Series for Parents and Children 
LISTOS California First Aid Kit for Your Mind 

Coping with the Covid-19 Crisis

Featuring Dr. George Han, Deputy Health Officer, Director, Infectious Disease & Response Branch for Santa Clara County- 04/09/2020

PowerPoint Slides 

Coping with the Covid-19 Crisis 

Coping with the Pandemic

County COVID-19 Ambassador Program

Sponsored by Supervisor Cindy Chavez, the Community Ambassador Program provides information to Ambassadors that they can pass on their their local community.

Past Training Recordings 
Join 
Social Media Resources 

Questions?: [email protected]

County Vaccine Information Website

Ages 12+        FREE!        No insurance needed!

Check this website for drop in and appointment sites.

This website now has links to view the site in the following languages: Spanish, Vietnamese, Chinese, and Tagalog.

Santa Clara County Vaccine Website 

Disability Rights California

Website 

Rights Related to COVID: 800-776-5746 
Rights Related to COVID TTY: 800-719-5798 

Disaster Legal Assistance California COVID Support

Documenting Your Disaster Work 06/09/2020

Nonprofits and Government Maximizing FEMA Cost Recovery – 06/09/2020

PowerPoint Slides 
Martinet Group LLC 2020 Webinar Info 

Documenting Your Disaster Work 

Educator Support

Faith Organization Resources

Forms

Free Food Distribution

This flyer details locations and times for free weekly and bi-weekly (Tuesdays through Saturedays) drive through sites at churches for food. No registration is needed before hand. A link is also provided to volunteer to deliver food.

Volunteer Sign Up Catholic Charities 
Volunteer Sign Up Second Harvest 

Funeral Reimbursement for COVID-19

Funeral, End of Life Resources

Hate Crime Info

How To Donate or Volunteer Successfully

Immigrant Disaster Guide

Produced by the Santa Clara County Office of Immigrant Relations July 2019

In addition to these resources, organizations may provide additional services during different disaster events.

Check under the assistance topics listed in the Response Relief/Activation section for additional resources.

English 
Vietnamese 
Chinese 
Tagolag 

Immigrant Info Website

The Immigrant Info website has a wealth of information on many different topics.

Website 

Interactive Food Distribution Sites

This interactive map shows food resources in the County of Santa Clara, CA for COVID-19 shelter-in-place. The website allows you to look up the location of free meal food programs across Santa Clara County by entering your address to find locations close to you.

Santa Clara County Food Resources Website 

Interactive Map of Vaccine Resources

Santa Clara County, VTA has created an interactive map for the public to find a list of the current vaccination locations, along with the bus or light rail routes to take to each site. Transit trips are free as VTA is currently not collecting fares. When viewers click on any vaccination location on the map, they will be taken to the Google Maps transit option to find the most efficient transit route to get to the destination.

VTA Website Map 

Kaiser Permanente

Meals on Wheels Request

Meals on Wheels is for homebound individuals who are 60 years of age or older; who – due to illness or disability – are unable to purchase food or cook meals for themselves; and who do not have someone who can purchase food or cook meals for them on a consistent basis. To request this service, the form on the Sourcewise website can be completed or the phone number can be called.

Sourcewise Website - Meals on Wheels Request Form 

408-350-3200, Option 1 

Medicare

Get no-cost self-tests from participating retail pharmacies. Medicare members can visit Medicare.gov for participating pharmacies and present your Medicare ID card at the pharmacy counter. Availability of tests may vary.

Mental Health and Holidays

Mental Health Phone and In-Person Services

Mental Health Resources

Mental Health Resources for Providers

National Alliance on Mental Illness (NAMI)

NAMI is the National Alliance on Mental Illness, the nation’s largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness.

Helpline is available

Monday to Friday  7:00 a.m. to 5:00 p.m. PST

NAMI Website 

800-950-6264: Helpline 

Helpline: [email protected]

Nonprofit Hub for COVID19 Communication

SVCN, Thrive Alliance, and CADRE invite you to a nonprofit email communications hub on an oldie but goodie platform – Google Groups. This is an email list for nonprofits to share information, strategies, resources, and materials related to COVID-19. Please try to centralize participation in this list to one or two key staff members.

Sign Up Form 

Online Meditation for Children and Parents

Outreach Resources for Vaccine Hesitancy

The Markkula Center has created a suite of materials to support practitioners, nonprofit organizations, faith community staff, social action directors, and school personnel in their efforts to encourage vaccination and address misinformation within communities.  Check out their website!  Webinars are also available through August.

 

CADRE, the Asian American Center of Santa Clara County and Santa Clara County Public Health have created vaccine hesitancy flyers in English, Spanish and Vietnamese.

PSAs, Webinars and Documents - Markkala Center Santa Clara University 

CADRE COVID-19 Vaccination Fact - EN/SP 
CADRE COVID-19 Vaccination Facts -EN/VIET  
CADRE COVID-19 Vaccination Facts -EN/Portuguese  

Parent Permission Slip for 12-17 yrs

Children between 12 and 17 years old must have permission to receive the vaccine.

Download Permission Slip 

Personal Protective Equipment

Pro Bono Project

If anyone is seeking legal help with domestic violence, child custody and visitation…our office, although is closed, we are still is still open by phone and are accepting new clients

Visit us! 

408-998-5298 

Public Charge

Alert: USCIS encourages all those, including aliens, with symptoms that resemble Coronavirus Disease 2019 (COVID-19) (fever, cough, shortness of breath) to seek necessary medical treatment or preventive services.  Such treatment or preventive services will not negatively affect any alien as part of a future Public Charge analysis.

Public Health COVID-19 Support Services Hotline

If you have tested positive for COVID-19 or have been exposed, assistance is available.  The referral hotline is available 7 days/week, 8 am – 5 pm. Information flyers available in English, Spanish, Vietnamese, Chinese and Tagalog.

408-808-7770 

Flyer - English 
Flyer - Chinese 
Flyer - Spanish 
Flyer - Vietnamese 
Flyer - Tagalog 

Public Health Outreach Document Library

Public Health Update for Nonprofits

Red Cross Resources

Free 24/7 counseling or support, call or text the Disaster Distress Helpline.

Disaster Relief and Recovery Services/Recovering Emotionally 

Disaster Distress Helpline: 800-985-5990 

Rent Relief

Project Sentinel’s webpage has links to application checklists, eviction protection information and other information for tenants and landlords.

Project Sentinel 
Rent Relief Application Portal 

Questions?: [email protected]

Resilience and Psychological First Aid Trainings

Safety Videos

San Andreas Regional Center

Self Care for Nonprofit Professionals

12 Ways to Deal with Stress and Anxiety –10/08/2020

PowerPoint Slides 
IsraAid PowerPoint Slides 

Senior Adults Legal Assistance

Open to County residents age 60 and older.

Website 

Call for assistance: 408-295-5991  

Senior Transportation Services

Please notify CADRE at [email protected] or 2-1-1 if you have additional resources available

2-1-1 Transportation Resources 

Silicon Valley Independent Living Center

Silicon Valley Law Foundation

The Law Foundation is FREE for Santa Clara County Residents.

Website 

Eviction Info Hotline (English, Spanish, Vietnamese): 408-280-2424 
Health Related Issues: 408-280-2420 

Silicon Valley Strong

The Silicon Valley Strong website serves as a hub with critical updates and resources for vulnerable neighbors in our community.

Silicon Valley Strong Website 

Sourcewise

Reach Out to Homebound – Sourcewise Ambassador Program 

Human connection, fellowship, and friendship are good for the mind and soul. Volunteers bring a little joy and companionship to homebound seniors in our community.

Are you a natural nurturer who loves good conversation? The Sourcewise Ambassador Program is a perfect volunteer opportunity for you. Whether it’s a few minutes or an hour, a wellness call helps our elders feel connected during these uncertain times.

To become part of the Sourcewise Ambassador Program, you’ll be required to participate in a training session and make calls 1 or more hours per week. The commitment minimum is two months.  Bilingual speakers are especially needed for Spanish, Vietnamese, Chinese and Russian homebound.

Individuals or groups can email us.

For other Sourcewise volunteer opportunities 

[email protected]

State Rent Relief Webinar 06/10/21

Presented by Project Sentinel

Recording 

PPT 
State Application Process 

Talking with Your Community About Vaccine

Telehealth Guidance for Professionals

Understanding FEMA COVID-19 Public Assistance Resources for PNP’s Workshop

US Department of Veteran Affairs – Burial Resources

Vaccination Telephone Appointment Assistance

Healthier Kids Foundation and First 5: 833-560-0560 
Walgreens Pharmacy Morgan HIll: 408-782-9591 
VMC M-F 8:00am to 5:00pm: 408-970-2000 
CA COVID-19 Hotline: 833-422-4255 
Paratransportation and Appointments: 408-809-2124 

Vaccinations for Homebound

Vaccinations for Homebound. SCC Public Health In-Home vaccines for those who are “homebound” per the Medicare definition. Requests for applications can be made via email or phone.

408-970-2818 

[email protected]

Valley Health Plan

 

Valley Health Plan has free COVID tests for members. Go to their website to view instructions to 1) Pick up at a local approved pharmacy, 2) Have kits mailed to your home.

If you know of other places offering free in-home tests, email [email protected] and we’ll post them online.

Veteran Resources

SCC County Veterans Service Office (VSO) 
Veterans Experience Office (VEO) 
Know A Vet Website 
Housing Grants for Disabled Veterans 
Inquiry Routing and Information System (IRIS) 
VA Loan Management 
My HealtheVet Website 
Native American Veterans Housing Loan Program 
Medic Alert System benefits 

Veteran's Crisis Line: 800-273-8255  
PTSD Local Support: 408-574-9200 
Medical Non-Crisis Support: 408-574-9200 
U.S. Dept. of Veteran's Affairs Palo Alto Medical Office: 650-493-5000 
SCC County Veterans Office (VSO): 408-918-4980 

Violations of Worker’s Rights

This website gives a summary of where to report worker’s rights violations.

Office of Labor Standards Enforcement 

VTA Paratransit to Vaccine Sites

VTA Paratransit is offering 50 free rides a day, to Santa Clara County vaccine clinics, and they will wait with the person and take them home.

Call at least 2 days ahead of time to book a ride.  There is no online booking.

They can also book vaccination appointments.

There is no eligibility criteria and the person doesn’t have to be low income, elderly  or disabled.  It’s the first 50 people who register each day.

They can take wheelchairs but there are limitations on other medical equipment.  There can be up to 3 people in a booking.

Call to Register: 408-809-2124 

Workplace Support

A guide to inclusively addressing grief at work

Creating Pandemic Proof Grief Support at Work 

Pandemic

A Road to Re-Opening Session# 1

For Community-Based Organizations in Santa Clara County – 06/09/2020

PowerPoint Slides 
Q&A 
Re-Opening Resources 

Road to Re-opening Session 1 of a Series 

A Road to Re-Opening Session# 2

A Road to Re-Opening Session# 3

A Road to Re-Opening Session# 4

CDC Mask Guidance

Topics include: How to Wear, How to Wash and Store

Link 

Children

Coping with the Covid-19 Crisis

Featuring Dr. George Han, Deputy Health Officer, Director, Infectious Disease & Response Branch for Santa Clara County- 04/09/2020

PowerPoint Slides 

Coping with the Covid-19 Crisis 

County Vaccine Information Website

Ages 12+        FREE!        No insurance needed!

Check this website for drop in and appointment sites.

This website now has links to view the site in the following languages: Spanish, Vietnamese, Chinese, and Tagalog.

Santa Clara County Vaccine Website 

Documenting Your Disaster Work 06/09/2020

Nonprofits and Government Maximizing FEMA Cost Recovery – 06/09/2020

PowerPoint Slides 
Martinet Group LLC 2020 Webinar Info 

Documenting Your Disaster Work 

Faith Organization Resources

Free Food Distribution

This flyer details locations and times for free weekly and bi-weekly (Tuesdays through Saturedays) drive through sites at churches for food. No registration is needed before hand. A link is also provided to volunteer to deliver food.

Volunteer Sign Up Catholic Charities 
Volunteer Sign Up Second Harvest 

Funeral, End of Life Resources

Hate Crime Info

Interactive Food Distribution Sites

This interactive map shows food resources in the County of Santa Clara, CA for COVID-19 shelter-in-place. The website allows you to look up the location of free meal food programs across Santa Clara County by entering your address to find locations close to you.

Santa Clara County Food Resources Website 

Interactive Map of Vaccine Resources

Santa Clara County, VTA has created an interactive map for the public to find a list of the current vaccination locations, along with the bus or light rail routes to take to each site. Transit trips are free as VTA is currently not collecting fares. When viewers click on any vaccination location on the map, they will be taken to the Google Maps transit option to find the most efficient transit route to get to the destination.

VTA Website Map 

Meals on Wheels Request

Meals on Wheels is for homebound individuals who are 60 years of age or older; who – due to illness or disability – are unable to purchase food or cook meals for themselves; and who do not have someone who can purchase food or cook meals for them on a consistent basis. To request this service, the form on the Sourcewise website can be completed or the phone number can be called.

Sourcewise Website - Meals on Wheels Request Form 

408-350-3200, Option 1 

Mental Health and Holidays

Mental Health Phone and In-Person Services

Mental Health Resources for Providers

Public Charge

Alert: USCIS encourages all those, including aliens, with symptoms that resemble Coronavirus Disease 2019 (COVID-19) (fever, cough, shortness of breath) to seek necessary medical treatment or preventive services.  Such treatment or preventive services will not negatively affect any alien as part of a future Public Charge analysis.

Public Health Update for Nonprofits

Resilience and Psychological First Aid Trainings

Self Care for Nonprofit Professionals

12 Ways to Deal with Stress and Anxiety –10/08/2020

PowerPoint Slides 
IsraAid PowerPoint Slides 

Silicon Valley Strong

The Silicon Valley Strong website serves as a hub with critical updates and resources for vulnerable neighbors in our community.

Silicon Valley Strong Website 

Understanding FEMA COVID-19 Public Assistance Resources for PNP’s Workshop

US Department of Veteran Affairs – Burial Resources

Videos

Violations of Worker’s Rights

This website gives a summary of where to report worker’s rights violations.

Office of Labor Standards Enforcement 

Vaccination

County Vaccine Information Website

Ages 12+        FREE!        No insurance needed!

Check this website for drop in and appointment sites.

This website now has links to view the site in the following languages: Spanish, Vietnamese, Chinese, and Tagalog.

Santa Clara County Vaccine Website 

Interactive Map of Vaccine Resources

Santa Clara County, VTA has created an interactive map for the public to find a list of the current vaccination locations, along with the bus or light rail routes to take to each site. Transit trips are free as VTA is currently not collecting fares. When viewers click on any vaccination location on the map, they will be taken to the Google Maps transit option to find the most efficient transit route to get to the destination.

VTA Website Map 

Silicon Valley Strong

The Silicon Valley Strong website serves as a hub with critical updates and resources for vulnerable neighbors in our community.

Silicon Valley Strong Website 

Vaccination Telephone Appointment Assistance

Healthier Kids Foundation and First 5: 833-560-0560 
Walgreens Pharmacy Morgan HIll: 408-782-9591 
VMC M-F 8:00am to 5:00pm: 408-970-2000 
CA COVID-19 Hotline: 833-422-4255 
Paratransportation and Appointments: 408-809-2124 

Vaccinations for Homebound

Vaccinations for Homebound. SCC Public Health In-Home vaccines for those who are “homebound” per the Medicare definition. Requests for applications can be made via email or phone.

408-970-2818 

[email protected]

VTA Paratransit to Vaccine Sites

VTA Paratransit is offering 50 free rides a day, to Santa Clara County vaccine clinics, and they will wait with the person and take them home.

Call at least 2 days ahead of time to book a ride.  There is no online booking.

They can also book vaccination appointments.

There is no eligibility criteria and the person doesn’t have to be low income, elderly  or disabled.  It’s the first 50 people who register each day.

They can take wheelchairs but there are limitations on other medical equipment.  There can be up to 3 people in a booking.

Call to Register: 408-809-2124