
COMMUNICATION & INFORMATION SUPPORT NETWORK
The Communication and Information Network supports communication between all networks, facilitates back up communication methods (information centers, HAM radio) and supports efforts to reach the whole community (ex. translators, interpreters).
CADRE is also developing a Communication and Information Committee who will work pre-disaster to prepare these communication resources, that the Network will use to facilitate communication and coordination.
During an active disaster important information, announcements, and links will appear here.
Current Status:
Disaster status and important links will added here during active emergencies
Report Disaster Impacts
Note: This page is password protected, contact the CADRE duty officer below to receive access.
Find or Share Any Resource
Note: Nonprofits can sign their organizations up by clicking the “register your organization” link at the top right of the website.
Watch the Recovers Training Video for more information or contact the CADRE duty officer: https://www.youtube.com/watch?
Connect to CADRE 24/7 During Emergencies:
Duty Officer Phone: (408) 622-0822
Duty Officer Email: [email protected]
OVERVIEW OF CADRE’S SUPPORT NETWORKS:
The Communication and Information Support Network is one of 20 networks CADRE is developing to facilitate communication for nongovernmental organizations in Santa Clara County throughout the disaster cycle. These networks are broken up by different community services and functions to allow for more focused communication. The networks are designed to give organizations a way to quickly find and share information, collaborate, and communicate, before, during, and after disaster. Fill out the short Network Sign Up Form to ensure that you are included in updates about the networks you are interested in joining.
NETWORK UPDATES:
The Communication & Information Support Network is currently being developed. Any updates to the network will be noted here.
COMMUNICATION TOOLS:
1.) Web page – This web page and the forms, lists, and map within it will be updated regularly and used for continuous network coordination and information sharing during disasters.
2.) Live Chat – Email will be the primary form of virtual communication for this Network.
3.) Meetings – The network will decide upon a regular meeting schedule once developed. During disasters, meetings will be expanded at the network leadership’s discretion and by request.
4.) Information Centers – The Communication and Information Committee will identify these locations pre-disaster and the Network will activate/run any needed information centers during emergencies. Active Information Centers will be listed above. If your facility would like to serve as a potential information center in a disaster, please email [email protected].
5) HAM and Other Radio Communication – The Communication and Information Committee will identify radio groups that the Network will bring together to help amplify disaster information. Radio stations and groups actively broadcasting emergency information will be listed above. If your radio group/channel would like to help share information during disaster and/or you would like help sharing a radio training or volunteer opportunity, please email [email protected].
6) Other communication methods – The Communication and Information Committee will be tasked with identifying other means of sharing and gathering emergency information, the Network will bring organizations together to implement appropriate communication methods during emergencies.
GET INVOLVED:
- If you would like to be part of the Network, your group can help facilitate radio communication, your facility listed as an information center and/or you can support translation or interpretation needs in an emergency, please contact [email protected]
TRANSLATION & INTERPRETATION RESOURCES:
Translation and interpretation resources will be listed here as they are identified, if you can support translation or interpretation needs in an emergency, please email [email protected]
Alert and Warning Information
All cities/towns in Santa Clara County use the Alert SCC notification system to alert residents of emergencies.
You must register to receive the Alerts.
Some cities/towns use additional notification systems as a backup to Alert SCC.
You should register for ALL alert systems used by your city/town.
PG&E Information in Preferred Language
National Weather Service Tsunami Warning System
Watch Duty, a 501(c)(3) nonprofit, alerts you of nearby wildfires and firefighting efforts in real-time.
Communication Resources
All Local Trusted Information Sources
Links to websites and social media used by organizations to share emergency information
Public Information Officer Workshop 08/15/23
This workshop was held in-person and there is no recording.
Resources are provided as samples to use while building your own processes.
Messages & Audiences
Psychology of a Crisis
Effective Communications for People with Disabilities
Message Preparation and Interview Guidelines
Press Conferences, Briefings and Public Meetings
Public Info & Media Guide for Spokespeople
Media Contact Form
Stakeholders Worksheet
PIO Supply List
Joint Information System Toolkit
Sample PIO Checklist

