VOAD for Santa Clara County since 1989

AFN SUPPORT NETWORK

Serving all Santa Clara County

The Access and Functional Needs (AFN) Support Network brings together organizations that serve the community to ensure accessibility of resources and information for individuals with disabilities and other access and functional needs throughout the disaster cycle.

This network facilitates streamlined communication among those serving the AFN community, working as a compliment to the AFN committee, which is more project focused.

Active Disaster Information

During an active disaster important information, announcements, and links will appear here.

 

Current Status:

Disaster status and important links will added here during active emergencies

 

Report Disaster Impacts

Note: This page is password protected, contact the CADRE duty officer below to receive access.

 

Find or Share Any Resource

Note: Nonprofits can sign their organizations up by clicking the “register your organization” link at the top right of the website.

Watch the Recovers Training Video for more information or contact the CADRE duty officer: https://www.youtube.com/watch?v=A-EDxqvbp7

 

Connect to CADRE 24/7 During Emergencies:

Duty Officer Phone: (408) 622-0822

Duty Officer Email: [email protected]

OVERVIEW OF CADRE’S SUPPORT NETWORKS:

The AFN Support Network is one of 20 networks CADRE is developing to facilitate communication for nongovernmental organizations in Santa Clara County throughout the disaster cycle. These networks are broken up by different community services and functions to allow for more focused communication. The networks are designed to give organizations a way to quickly find and share information, collaborate, and communicate, before, during, and after disaster. Fill out the short Network Sign Up Form to ensure that you are included in updates about the networks you are interested in joining.

NETWORK UPDATES:

The AFN Support Network is in its early stages of development. Any updates to the network will be noted here.

COMMUNICATION TOOLS:

1.) Web page – This web page and the forms, lists, and map within it will be updated regularly and used for continuous network coordination and information sharing during disasters.

2.) Live Chat – As the network develops, they will decide upon a live chat platform for  communication during disaster. This live chat platform will provide major disaster announcements, urgent updates and requests, and welfare checks on organizations to quickly understand disaster impacts and immediate needs.

3.) Meetings – The network will decide upon a regular meeting schedule once fully developed. During disasters, meetings will be expanded at the network leadership’s discretion and by request.

4.) Back up methods of communication may include emails, phone and in person meetings, and utilization of Ham Radio and/or information centers in the case of technological challenges during an emergency. These backups are still being developed and decided upon.

GET INVOLVED:

AFN Resources

Accessible Emergency Information

This website (Northeast Texas Public Health District) provides preparedness documents and videos for ASL, braille, large print, and PDF. Some preparedness information may differ by state. If you have questions, contact CADRE at [email protected]

Accessible Emergency Info Website 

Accessible Virtual Meetings

American Disabilities Act

Checklist for Emergency Shelters

ADA Checklist for Emergency Shelters 

Blind & Visually Impaired Persons

Preparedness guides for blind and visually impaired persons.

Earthquake Preparedness Guide for the Blind and Visually Impaired  

Community Care Licensing COVID Questions

CCLD has established a dedicated email address to receive public inquiries related to CCLD-licensed facilities and COVID-19.

When sending an email to this address, please specify the facility type in the subject line and/or the body of the email:

For example: Residential Care Facility for the Elderly, Adult Residential, Child Care, Children’s Residential, Continuing Care Contracts, etc.

Check for updates 
Child Care Regional Offices 
Children's Residential Regional Offices 
Home Care Services Bureau 

[email protected]

Disability Rights California

Website 

Rights Related to COVID: 800-776-5746 
Rights Related to COVID TTY: 800-719-5798 

Disability Sensitivity Training Video

Earthquake Country Alliance Translated Info

This website includes video instructions, Drop Cover and Hold On posters and links to other great information on other websites.

Discusses Wheelchairs, Deaf and Hard of Hearing, Blind and Visually Impaired, Cane, Crutches, Walker, Rollator

15 languages available.

Earthquake Preparedness Accessibility 

Evacuation Planning

Medical Device Planning Tips for Outages

Plan ahead!

Sign up for PG&E Medical Baseline

The Silicon Valley Independent Living Center may be able to assist with power needs for medical devices. See if you qualify.

City of Santa Clara Fire Department has a medical database for city residents.

Silicon Valley Independent Living Center 
PG&E Planning Tips 
City of Santa Clara Medical Database 

Silicon Valley Independent Living Center Main Office: 408-894-9041 

[email protected]
[email protected]

Mental Health Services for Veterans

People on Dialysis

This is an informational guide for people on dialysis.

Preparing for Emergencies - A Guide for People on Dialysis 

PG&E Information in Preferred Language

PG&E Medical Baseline

The Medical Baseline Program, also known as Medical Baseline Allowance, is an assistance program for residential customers who depend on power for certain medical and independent living needs.

The program includes two different kinds of help:

  1. A lower rate on your monthly energy bill
  2. Extra notifications in advance of a Public Safety Power Shutoff – including in-person notification if they are unable to make contact by phone.

Check the website for Frequently Asked Questions

Website includes translated information and forms in Spanish, Vietnamese, Chinese, Tagalog and Hmong

PG&E Information Page 

Questions and assistance filling out the Medical Baseline form: 1-800-743-5000 

PG&E Outage Health & Accessibility Support

PG&E Wildfire Safety Presentation

Powerpoint, recording and resources shared during PG&E’s Wildfire Safety Presentation for Nonprofits.

Recorded Presentation 

Powerpoint 
Links and Resources 

Planning for Disabilities or Access Functional Needs

Preserving Our Freedom

This document is from the National Council on Disability and is titled Ending Institutionalization of People with Disabilities During and After Disasters.

Preserving Our Freedom 

San Andreas Regional Center

Senior Preparedness

Service Animal or Pet Preparedness

Service Dog Guidelines

Silicon Valley Independent Living Center

Silicon Valley Independent Living Center – PSPS

As California experiences different bouts of weather, we are subject to wildfires and high winds, causing public safety power shut-offs (PSPS). SVILC partnered with PG&E to provides financial and direct services to individuals affected by PSPS, who require the use of Assistive technology (AT) Durable Medical Equipment (DME).

SVILC is a hub that you can notify if you are using a device or equipment that requires electricity to sustain yourself, such as an oxygen machine, refrigerator for medication, etc.

If you have a disability that may be significantly affected by a power shut off, please contact our office to be listed on our Public Safety Power Shut-Off (PSPS) Event Call/E-mail List.

Our list is here to call and notify you if you are in a potential shut off zone and provide further safety information.

San Jose Main Office: 408-894-9041 
South County Branch Office: 408-843-9100 

Tips for First Responders

Resources for First Responders and how to assist those with special needs.

505-272-2990 

Tips for First Responders 

Transportation Guidance for Access and Functional Needs

Under the Radar: Hidden Obstacles in Disaster Relief