CCLD has established a dedicated email address to receive public inquiries related to CCLD-licensed facilities and COVID-19.

When sending an email to this address, please specify the facility type in the subject line and/or the body of the email:

For example: Residential Care Facility for the Elderly, Adult Residential, Child Care, Children’s Residential, Continuing Care Contracts, etc.

Check for updates 
Child Care Regional Offices 
Children's Residential Regional Offices 
Home Care Services Bureau 

[email protected]

Website 

Rights Related to COVID: 800-776-5746 
Rights Related to COVID TTY: 800-719-5798 

SARC 

SVILC 

Resources for Children

First 5 for Kids Website 
Santa Clara County Office of Education Website 
Parents Helping Parents 

CCLD has established a dedicated email address to receive public inquiries related to CCLD-licensed facilities and COVID-19.

When sending an email to this address, please specify the facility type in the subject line and/or the body of the email:

For example: Residential Care Facility for the Elderly, Adult Residential, Child Care, Children’s Residential, Continuing Care Contracts, etc.

Check for updates 
Child Care Regional Offices 
Children's Residential Regional Offices 
Home Care Services Bureau 

[email protected]

Free

Skyschools 

How to Donate or Volunteer Successfully 

Practical Solutions - Hacking Christianity Blog 
Spirituality In a Time of Crisis - Interfaith Panel Series 

Considerations for Faith Bases Organizations 
Faith Based Community Checklist 

FEMA Funeral Reimbursement 

Project Sentinel’s webpage has links to application checklists, eviction protection information and other information for tenants and landlords.

Project Sentinel 
Rent Relief Application Portal 

Questions?: [email protected]

The Silicon Valley Strong website serves as a hub with critical updates and resources for vulnerable neighbors in our community.

Silicon Valley Strong Website 

This flyer details locations and times for free weekly and bi-weekly (Tuesdays through Saturedays) drive through sites at churches for food. No registration is needed before hand. A link is also provided to volunteer to deliver food.

Volunteer Sign Up Catholic Charities 
Volunteer Sign Up Second Harvest 

This interactive map shows food resources in the County of Santa Clara, CA for COVID-19 shelter-in-place. The website allows you to look up the location of free meal food programs across Santa Clara County by entering your address to find locations close to you.

Santa Clara County Food Resources Website 

Meals on Wheels is for homebound individuals who are 60 years of age or older; who – due to illness or disability – are unable to purchase food or cook meals for themselves; and who do not have someone who can purchase food or cook meals for them on a consistent basis. To request this service, the form on the Sourcewise website can be completed or the phone number can be called.

Sourcewise Website - Meals on Wheels Request Form 

408-350-3200, Option 1 

Produced by the Santa Clara County Office of Immigrant Relations July 2019

In addition to these resources, organizations may provide additional services during different disaster events.

Check under the assistance topics listed in the Response Relief/Activation section for additional resources.

English 
Vietnamese 
Chinese 
Tagolag 

The Immigrant Info website has a wealth of information on many different topics.

Website 

Alert: USCIS encourages all those, including aliens, with symptoms that resemble Coronavirus Disease 2019 (COVID-19) (fever, cough, shortness of breath) to seek necessary medical treatment or preventive services.  Such treatment or preventive services will not negatively affect any alien as part of a future Public Charge analysis.

The Immigrant Info website has a COVID-19 page that has current information on transportation options to vaccine clinics and a list of organizations offering assistance to make vaccination appointments.

Immigrant Info Website 

Test kits are available free of charge at the Better Health Pharmacy. No identification or insurance is required. Limit two test kits per person.

Better Health Pharmacy
725 E Santa Clara St, #202, San Jose, CA 95112
Tuesday-Friday 10:30am-7:00pm
Saturday 8:30am-5:00pm

Kaiser Free Test Information 

Get no-cost self-tests from participating retail pharmacies. Medicare members can visit Medicare.gov for participating pharmacies and present your Medicare ID card at the pharmacy counter. Availability of tests may vary.

Valley Health Plan has free COVID tests for members. Go to their website to view instructions to 1) Pick up at a local approved pharmacy, 2) Have kits mailed to your home.

If you know of other places offering free in-home tests, email [email protected] and we’ll post them online.

Website 

Website 

Legal Advice Line: 800-551-5554 
Disaster Relief Hotline: 888-382-3406 
TTY: 800-735-2929 
California Relay Service: 7-1-1 

Website 

Rights Related to COVID: 800-776-5746 
Rights Related to COVID TTY: 800-719-5798 

Website 

If anyone is seeking legal help with domestic violence, child custody and visitation…our office, although is closed, we are still is still open by phone and are accepting new clients

Visit us! 

408-998-5298 

Open to County residents age 60 and older.

Website 

Call for assistance: 408-295-5991  

The Law Foundation is FREE for Santa Clara County Residents.

Website 

Eviction Info Hotline (English, Spanish, Vietnamese): 408-280-2424 
Health Related Issues: 408-280-2420 

This website gives a summary of where to report worker’s rights violations.

Office of Labor Standards Enforcement 

Psychiatry UCSF 

Documents and a website to help with disaster shock.

How to Cope with the Emotional Stress of a Major Disaster 
Aftermath of a Major Crisis - English & Spanish 

Sky Schools offers free 30-min sessions, you’ll discover tools to release fear, frustration, and overwhelm. Join them on your own or with your family.

LISTOS First Aid Kit for Your Mind is available in English, Spanish and Chinese with Vietnamese, Korean, Hmong and Filipino coming soon.

Online Relaxation Series for Parents and Children 
LISTOS California First Aid Kit for Your Mind 

UCSF Tips for Everyone 

Resilience During Pandemic 

Coping with Stress for Educators 

FEMA Funeral Reimbursement 

CODA Alliance End of Life Support 
Bay Area Funeral Consumers Association 

More Resources 
Pandemic Ceremonies 

Managing Loss and Stress in a Season of Joy 
Ways to Survive the Holidays  

Resource Listings 
LOVE INC Prayer Line 

Many free mental health and wellbeing resources 

Mental Health Resource List 

NAMI is the National Alliance on Mental Illness, the nation’s largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness.

Helpline is available

Monday to Friday  7:00 a.m. to 5:00 p.m. PST

NAMI Website 

800-950-6264: Helpline 

Helpline: [email protected]

Free 24/7 counseling or support, call or text the Disaster Distress Helpline.

Disaster Relief and Recovery Services/Recovering Emotionally 

Disaster Distress Helpline: 800-985-5990 

Title IVe Training 

National Council on Behavioral Health 

A guide to inclusively addressing grief at work

Creating Pandemic Proof Grief Support at Work 

Topics include: How to Wear, How to Wash and Store

Link 

Proper fit of N95 mask 

Proper Handwashing Video Link 
Bringing Groceries into the House video 
Dr. Peter Lin Explains Coronavirus video 

CCLD has established a dedicated email address to receive public inquiries related to CCLD-licensed facilities and COVID-19.

When sending an email to this address, please specify the facility type in the subject line and/or the body of the email:

For example: Residential Care Facility for the Elderly, Adult Residential, Child Care, Children’s Residential, Continuing Care Contracts, etc.

Check for updates 
Child Care Regional Offices 
Children's Residential Regional Offices 
Home Care Services Bureau 

[email protected]

Open to County residents age 60 and older.

Website 

Call for assistance: 408-295-5991  

Please notify CADRE or 2-1-1 if you have additional resources available

2-1-1 Senior Transportation Resources 

The Silicon Valley Strong website serves as a hub with critical updates and resources for vulnerable neighbors in our community.

Silicon Valley Strong Website 

SVCN, Thrive Alliance, and CADRE invite you to a nonprofit email communications hub on an oldie but goodie platform – Google Groups. This is an email list for nonprofits to share information, strategies, resources, and materials related to COVID-19. Please try to centralize participation in this list to one or two key staff members.

Sign Up Form 

If you have tested positive for COVID-19 or have been exposed, assistance is available.  The referral hotline is available 7 days/week, 8 am – 5 pm. Information flyers available in English, Spanish, Vietnamese, Chinese and Tagalog.

408-808-7770 

Flyer - English 
Flyer - Chinese 
Flyer - Spanish 
Flyer - Vietnamese 
Flyer - Tagalog 

Free 24/7 counseling or support, call or text the Disaster Distress Helpline.

Disaster Relief and Recovery Services/Recovering Emotionally 

Disaster Distress Helpline: 800-985-5990 

VTA Paratransit is offering 50 free rides a day, to Santa Clara County vaccine clinics, and they will wait with the person and take them home.

Call at least 2 days ahead of time to book a ride.  There is no online booking.

They can also book vaccination appointments.

There is no eligibility criteria and the person doesn’t have to be low income, elderly  or disabled.  It’s the first 50 people who register each day.

They can take wheelchairs but there are limitations on other medical equipment.  There can be up to 3 people in a booking.

Call to Register: 408-809-2124 

Links to websites and social media used by organizations to share emergency information

Links for Local Trusted Information Sources 

The Silicon Valley Strong website serves as a hub with critical updates and resources for vulnerable neighbors in our community.

Silicon Valley Strong Website 

Ages 12+        FREE!        No insurance needed!

Check this website for drop in and appointment sites.

This website now has links to view the site in the following languages: Spanish, Vietnamese, Chinese, and Tagalog.

Santa Clara County Vaccine Website 

Santa Clara County, VTA has created an interactive map for the public to find a list of the current vaccination locations, along with the bus or light rail routes to take to each site. Transit trips are free as VTA is currently not collecting fares. When viewers click on any vaccination location on the map, they will be taken to the Google Maps transit option to find the most efficient transit route to get to the destination.

VTA Website Map 

The Silicon Valley Strong website serves as a hub with critical updates and resources for vulnerable neighbors in our community.

Silicon Valley Strong Website 

Healthier Kids Foundation and First 5: 833-560-0560 
Walgreens Pharmacy Morgan HIll: 408-782-9591 
VMC M-F 8:00am to 5:00pm: 408-970-2000 
CA COVID-19 Hotline: 833-422-4255 
Paratransportation and Appointments: 408-809-2124 

Vaccinations for Homebound. SCC Public Health In-Home vaccines for those who are “homebound” per the Medicare definition. Requests for applications can be made via email or phone.

408-970-2818 

[email protected]

The Immigrant Info website has a COVID-19 page that has current information on transportation options to vaccine clinics and a list of organizations offering assistance to make vaccination appointments.

Immigrant Info Website 

VTA Paratransit is offering 50 free rides a day, to Santa Clara County vaccine clinics, and they will wait with the person and take them home.

Call at least 2 days ahead of time to book a ride.  There is no online booking.

They can also book vaccination appointments.

There is no eligibility criteria and the person doesn’t have to be low income, elderly  or disabled.  It’s the first 50 people who register each day.

They can take wheelchairs but there are limitations on other medical equipment.  There can be up to 3 people in a booking.

Call to Register: 408-809-2124 

Sponsored by Supervisor Cindy Chavez, the Community Ambassador Program provides information to Ambassadors that they can pass on their their local community.

Past Training Recordings 
Join 
Social Media Resources 

Questions?: [email protected]

The Markkula Center has created a suite of materials to support practitioners, nonprofit organizations, faith community staff, social action directors, and school personnel in their efforts to encourage vaccination and address misinformation within communities.  Check out their website!  Webinars are also available through August.

CADRE, the Asian American Center of Santa Clara County and Santa Clara County Public Health have created vaccine hesitancy flyers in English, Spanish and Vietnamese.

PSAs, Webinars and Documents - Markkala Center Santa Clara University 

CADRE COVID-19 Vaccination Fact - EN/SP 
CADRE COVID-19 Vaccination Facts -EN/VIET  
CADRE COVID-19 Vaccination Facts -EN/Portuguese  

Outreach Documents 

Burials and Memorials - Headstones, Markers, and Medallions  
Burial Benefits - Partial Reimbursement of Expenses 
Burial Benefits - Presidental Memorial Certificates 
Burial Benefits - Veteran and Dependent Burial in VA National Cemeteries 

SCC County Veterans Service Office (VSO) 
Veterans Experience Office (VEO) 
Know A Vet Website 
Housing Grants for Disabled Veterans 
Inquiry Routing and Information System (IRIS) 
VA Loan Management 
My HealtheVet Website 
Native American Veterans Housing Loan Program 
Medic Alert System benefits 

Veteran's Crisis Line: 800-273-8255  
PTSD Local Support: 408-574-9200 
Medical Non-Crisis Support: 408-574-9200 
U.S. Dept. of Veteran's Affairs Palo Alto Medical Office: 650-493-5000 
SCC County Veterans Office (VSO): 408-918-4980 

The Silicon Valley Strong website serves as a hub with critical updates and resources for vulnerable neighbors in our community.

Silicon Valley Strong Website 

Reach Out to Homebound – Sourcewise Ambassador Program 

Human connection, fellowship, and friendship are good for the mind and soul. Volunteers bring a little joy and companionship to homebound seniors in our community.

Are you a natural nurturer who loves good conversation? The Sourcewise Ambassador Program is a perfect volunteer opportunity for you. Whether it’s a few minutes or an hour, a wellness call helps our elders feel connected during these uncertain times.

To become part of the Sourcewise Ambassador Program, you’ll be required to participate in a training session and make calls 1 or more hours per week. The commitment minimum is two months.  Bilingual speakers are especially needed for Spanish, Vietnamese, Chinese and Russian homebound.

Individuals or groups can email us.

For other Sourcewise volunteer opportunities 

[email protected]